This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit adekemhybridservicesltd.com, contact us, submit an inquiry, book an appointment, or use any of our immigration consulting and support services.
By using our website or contacting us through our available channels, you agree to the practices described in this Privacy Policy.
Who We Are
ADEKEM Hybrid Services Ltd is an immigration consulting and travel support company offering services including student visa support, family visa assistance, tourist visa support, business visa guidance, proof of funds support, consultation, and interview preparation. The website also provides contact details and an appointment/contact form for inquiries and service requests.
We may collect personal information that you voluntarily provide to us when you interact with our website or contact us directly.
This may include:
- Full name
- Phone number
- Email address
- Country of interest
- Purpose of inquiry or travel
- Any message, document, or additional information you choose to provide to us
- Information you provide through email, phone calls, or direct consultation
The website’s visible appointment/contact section currently requests name, phone, email, country of interest, and purpose. formation Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, server, or hosting environment. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Referral source
- Pages visited
- Time spent on pages
- General website usage data
This information is typically used for website administration, security, analytics, and improving user experience.
How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries and requests
- To communicate with you about our services
- To assess your needs and recommend suitable service options
- To schedule appointments or consultations
- To provide visa, immigration, proof of funds, and related support services
- To improve our website, service delivery, and client experience
- To maintain internal records and administrative documentation
- To comply with legal, regulatory, or lawful business requirements
- To protect the rights, safety, and integrity of our business, users, and website
Legal Basis for Processing
Where applicable under relevant data protection laws, we process personal information on one or more of the following legal grounds:
- Your consent
- The performance of a contract or pre-contract steps at your request
- Compliance with a legal obligation
- Our legitimate business interests, provided your rights and freedoms do not override those interests
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only where necessary and appropriate, including:
- With employees, consultants, or authorized representatives working on your request
- With service providers who support website hosting, communication, administration, or technical maintenance
- Where disclosure is required by law, regulation, court order, or lawful authority
- Where necessary to protect our rights, prevent fraud, investigate misuse, or enforce our terms
Any sharing of information is limited to what is reasonably necessary for the purpose involved.
Confidentiality of Client Information
We understand that immigration, travel, financial, and identity-related information can be sensitive. We therefore take reasonable steps to handle your information with discretion and confidentiality.
However, while we strive to protect your information, no method of internet transmission or electronic storage is completely secure. As a result, we cannot guarantee absolute security, though we aim to apply reasonable safeguards.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business and administrative records
- Meet legal, regulatory, tax, or compliance obligations
- Resolve disputes or enforce agreements
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality, understand website traffic, and enhance user experience.
Cookies may help us to:
- Recognize returning visitors
- Maintain basic website functions
- Understand how users interact with the website
- Improve performance and usability
You can choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
Third-Party Links and Platforms
Our website may contain links to third-party websites or platforms, including social media channels. The site currently displays social links in its header/footer. ot responsible for the privacy practices, content, or security of third-party websites. Once you leave our website or interact with an external platform, their own policies and terms will apply.
We encourage you to review the privacy policies of any third-party website you visit.
Children’s Privacy
Our website and services are not intended for children without the involvement of a parent, guardian, or authorized adult where required. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.
Your Rights
Depending on the laws that apply to you, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request that we update or clarify information you previously provided
To exercise any of these rights, please contact us using the contact details below. We may request reasonable verification of identity before processing certain requests.
International Users
If you access our website from outside Nigeria, please note that your information may be processed, stored, or handled in jurisdictions where our business operations, staff, or service providers are located.
By using our website and submitting your information, you acknowledge that such processing may occur, subject to reasonable safeguards and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, operational practices, or legal requirements.
Any updated version will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed.